Ashburn, VA's Expert Basement Waterproofing & Foundation Repair Contractor

Recently, a homeowner in Ashburn, VA, discovered a worrying issue during a home inspection - mold growth in their sump pump closet. On top of that, their sump pump was no longer functional. Aware of the importance of a healthy and dry basement, they reached out to us here at NV Waterproofing & Foundation Repair for a solution. After making the call to our Customer Care team, a system design specialist visited their home. The diagnosis was clear: they needed an immediate replacement to combat moisture and mold effectively. Our recommendation? The UltraSump System. This powerful solution promised not only to address the malfunctioning sump pump issue but also to ensure the basement stayed dry, preventing future mold growth. Our production team, skilled and focused, was quick to take action. The installation of the UltraSump System was smooth, with a clear emphasis on not just resolving the present issue but ensuring long-term prevention. After setting up the system, a thorough cleanup was conducted, leaving the homeowner with a functional, reliable sump pump solution and, importantly, a mold-free basement environment. The outcome? The homeowner was more than satisfied, relieved to see the prompt and efficient resolution of what could have been a persistent issue. For us at NV Waterproofing & Foundation Repair, it’s all in a day's work, firmly in our mission to provide homes with remarkable service, ensuring they are, and remain, foundationally sound and thoroughly waterproofed.

When a homeowner in Ashburn, VA, noticed their basement was constantly getting wet due to a crack in the foundation, they knew it was time to call in the pros – that's where we, NV Waterproofing and Foundation Repair, stepped in. Understanding how stressful and unnerving finding water in your basement can be, our mission was not only to fix the problem but to ensure the homeowner felt supported and informed throughout the entire process. First up, contacting our Customer Care team got the ball rolling. They swiftly scheduled a home inspection where one of our Specialist System Designers took a thorough look at the issue. After diagnosing the crack in the foundation as the culprit, they recommended a surefire combination of products to keep the basement dry and the homeowner happy: our WaterGuard drainage system, the TripleSafe Sump Pump for unmatched pumping capability, a SuperSump with its top-rated performance, and the CleanSpace vapor barrier to protect and encapsulate the area. Not forgetting the IceGuard system to prevent freezes, we had all bases covered. Installation was all about precision and efficiency. Our dedicated production team dove in headfirst, expertly coordinating the installation of each product. As we worked, we made sure each detail was covered - from the crucial encapsulation with CleanSpace to strategically positioning both the WaterGuard system to intercept water at the basement perimeter and the sump pumps to ensure rapid water evacuation. Always keeping the site tidy, respect for the homeowner's space was paramount. The outcome? A bone-dry, usable basement space and one very relieved homeowner. By addressing the problem at the root and providing a comprehensive drainage and waterproofing system, our team upheld our promise of a remarkable customer experience and a lasting solution to their home’s waterproofing.

The homeowner, who had been facing the recurring issue of water entering their garage, reached out to NV Waterproofing for a solution. 

After carefully examining the source of the water infiltration, the team recommended the installation of a flo well and a trench drain as an effective solution. The flo well,  will efficiently manage the standing water, preventing any further damage or inconvenience caused by the water accumulation. In addition, a trench drain was strategically placed in front of the garage entryway to divert excess water away from the area, ensuring a dry and safe entrance.

Aware of the importance of preventative measures, Oswaldo's crew also took the initiative to clean out the gutters. This proactive step would prevent future water-related issues by allowing smooth water flow and preventing any blockages that could lead to overflow and subsequent damage.

Once the installation was complete, the homeowner expressed immense satisfaction with the work done by the crew. They were relieved to see their garage protected from water intrusion, and they appreciated the professionalism and efficiency displayed throughout the process.